14.11.2025

How to Check Affin Bank Account Balance Online

How to Check Affin Bank Account Balance Online

Managing finances wisely requires careful monitoring, including constantly checking your bank account balance. For Affin Bank customers, checking the account balance online is a very easy and fast option. In this article, we will share the steps you need to know to check your Affin Bank account balance online and other benefits you can gain by using this online banking platform.

Accessing Affin Bank Online Banking

For those who want to know their account balance quickly and easily, checking your Affin Bank account balance online is the right step. To get started, you need to access the Affin Bank online banking system.

How to Log into Affin Bank Online Banking

The first step is to log into the Affin Bank online banking system. You need to visit their official website at rib.affinalways.com. Make sure you are using a computer or smartphone with a stable internet connection.

  • Enter the Username and Password that you have registered.
  • Click the Login button.
  • Confirm the security password displayed on the screen, such as the Secure Word you have set.

This process is an essential first step to ensure that only you have access to your bank account.

Security Verification and Password

To ensure the security of your account, Affin Bank has provided a two-factor verification step. As an additional protection measure, you will be asked to enter a security password (Secure Word) after entering your regular password. This will reduce the risk of unauthorized access to your online banking account.

Checking Affin Bank Credit Account Balance

Once you have successfully logged into the online banking system, you can now easily check your Affin Bank balance online. This is an important step to know how much you have used in your credit account, especially when you need to make credit card or cash loan payments.

Navigate the Menu for Credit Account

Once you are logged into your account, follow these steps to check your credit card balance:

  1. Click on Account Overview located on the main page.
  2. Select CREDIT CARD from the menu that appears.
  3. Choose your credit card type, such as VISA or MASTERCARD.
  4. Ensure the credit card number displayed is correct, and you can view the outstanding balance.

With these simple steps, you will be able to view your current credit card balance, helping you plan timely payments.

Check Balance Through Customer Service

In addition to checking through online banking, you can also check your Affin Bank account balance through customer service. Affin Bank offers two options to make your transactions easier.

How to Use the IVR System to Check Balance

If you do not want to use online banking, you can use the Interactive Voice Response (IVR) system to check your balance easily. Follow these steps:

  • Call the Affin Bank customer service line at 03-8230 2222.
  • Select your preferred language (Malay is the easiest option).
  • Follow the automated instructions to get your credit card balance information.

Chat with Customer Service

If you prefer to speak with a customer service representative, you can choose to talk with them after going through the IVR system. Provide your credit card number or identity card number (if you forget your credit card number), and the officer will verify your identity before providing your account balance.

Check Balance at Affin Bank Branch

For some people, dealing with things in person at the branch is more comfortable. If you prefer this method, here are the steps to check your Affin Bank account balance at a branch.

  1. Go to the nearest Affin Bank branch.
  2. Bring your Identification Card and Affin Bank credit card for verification.
  3. Take a queue number and wait to be called.
  4. When your number is called, submit your Identification Card and mention that you want to check your Affin Bank account balance.
  5. The bank officer will assist you in checking your credit card balance, and if necessary, they can also print the statement for you.

Advantages and Risks of Checking Balance Online

Now, let's look at some of the advantages and risks of checking balances online compared to other methods such as phone calls or dealing at the branch.

Advantages of Checking Balance Online

  • Convenience: You can check your Affin Bank account balance online anytime and anywhere using a smartphone or computer.
  • Speed: The balance checking process through online banking is very fast. You do not need to wait on the phone line or at the branch.
  • Security: With two-factor verification, your account is better protected from unauthorized access.

Risks of Checking Balance Online

  • Technology Limitations: If you are not familiar with technology, the online banking system may seem complicated at first.
  • Internet Connection Issues: A weak internet connection can disrupt the balance checking process, causing delays or failures in obtaining the required information.

Practical Examples:

  • Tip 1: To avoid security issues, make sure to change your password regularly and use a strong password.
  • Tip 2: If you use online banking, ensure that your internet connection is secure. Avoid using public Wi-Fi when accessing your bank account.

Conclusion

Overall, checking your Affin Bank account balance online is a very easy and efficient way to monitor your financial situation. With just a few simple steps, you can quickly and accurately check your account or credit card balance. Don't forget to always monitor your balance to avoid uncontrolled debts, such as cash loans that may affect your finances.

Remember, although technology makes it easier to manage finances, always be cautious when spending. Smart planning and discipline in payments are the keys to stable financial success.

FAQ

Do I need to register an account to use Affin Bank's online banking?

Yes, you need to have an online banking account first. If you don't have one, you can register on the Affin Bank website by following the instructions provided.

How do I check my Affin Bank credit card balance?

After logging into online banking, click on "Account Overview", select "Credit Card", and click on the credit card you want to check to view the current balance.

What should I do if I forget my online banking password?

If you forget your password, you can select the "Forgot Password" option on the online banking login page and follow the steps to reset your password.