How to Download and Print Your EPF Statement

Your EPF statement is not just a document; it’s an essential piece of financial paperwork that can play a crucial role in your future financial decisions. Whether you're applying for an online loan, trying to get a mortgage, or just keeping track of your retirement savings, the EPF statement gives you insight into how much you've contributed to your Employees Provident Fund (EPF) and how much your employer has contributed on your behalf. This information is critical for financial institutions, as it helps them assess your financial stability.

The statement outlines the contributions made to your EPF accounts, both Account 1 (which is for retirement) and Account 2 (which can be used for specific purposes like housing or education). As you build your wealth, this document becomes a record of your financial progress and a tool for making future financial decisions.

Step 1: Registering for EPF i-Akaun

Before you can access your EPF statement, you need to register for the EPF i-Akaun. This is the online portal where you can manage your EPF account, track your contributions, and, of course, download your EPF detail statement.

To begin, you need to visit any EPF counter and register for the i-Akaun. Once registered, you will receive a unique user ID and password through SMS. This is the key to accessing your account online. After receiving these credentials, you must activate your account within 30 days to ensure you can access your EPF statement and other account details.

Step 2: Activating Your i-Akaun Account

Activating your i-Akaun is a straightforward process but important for securing your account.

1. Go to the EPF website and hover over the ‘Login’ option, then select ‘i-Akaun (Member)’.
2. Enter the user ID and password that were sent to you via SMS.
3. Follow the instructions to create a new user ID and password.
4. Choose an online security image and set up a secret phrase.

When activating your i-Akaun, it’s crucial to be mindful of security measures. These steps, such as setting a new password and creating a secret phrase, help safeguard your account against unauthorized access. By choosing a strong password and being careful about where you log in, you can ensure your EPF statement and personal data remain secure.

Step 3: Downloading Your EPF Statement

Once your i-Akaun is activated, you can easily download your EPF statement anytime you need it.

Here’s a quick guide on how to download your EPF statement:

1. Log in to your i-Akaun.
2. Click on the “My Account” section.
3. Scroll down and find the option to download your EPF statement. You can choose between a summary or a detailed statement depending on what you need.

Banks or other financial institutions will often ask for the most recent EPF statement print, so it’s important to check that you're downloading the latest version.

How to Print Your EPF Statement without Internet Access

While online access makes it easy to download your EPF statement, what if you don’t have an internet connection? Don’t worry — there are still ways to print your EPF statement.

You can visit any EPF kiosk at participating banks or EPF branches. These kiosks allow you to print your EPF statement using your MyKad or i-Akaun credentials. Many banks have these kiosks available for customers, so check with your local branch to see if this service is offered.

If you're unable to reach an EPF office or kiosk, you can also request your EPF statement print at selected branches. Financial institutions or loan providers may help you with this as well, provided you have the necessary credentials.

Common Issues and Troubleshooting Tips

While downloading or printing your EPF statement is generally a smooth process, there are a few common issues that users may encounter.

Issue #1: Incorrect Login Credentials

If you're unable to log in to your i-Akaun, double-check the user ID and password you’re entering. If you’ve forgotten your password or your EPF i-Akaun is locked, use the “Forgot Password” option on the login page to reset it.

Issue #2: Not Receiving the Activation SMS

If you haven’t received the SMS with your user ID and password after registering, ensure that the phone number you provided is correct. Contact EPF customer service if you encounter issues with your registration.

Issue #3: EPF Statement Not Updating

If your EPF statement isn’t showing the most recent contributions, it may take a few days for the system to update. Make sure to check the “last updated” date on the EPF statement page to confirm you're seeing the latest information.

Issue #4: Printing Issues at Kiosks

If you’re using an EPF kiosk to print your statement and the machine isn’t working properly, try a different kiosk or visit an EPF branch to resolve the issue.

Conclusion

Downloading and printing your EPF statement is now easier than ever, thanks to the EPF i-Akaun online portal. Whether you need it for applying for an online loan, buying a car, or checking your retirement savings, the steps are simple and accessible.

Practical Tips:

• Keep your EPF login credentials secure and don’t share them with anyone.
• Make sure to download your EPF statement well in advance when applying for loans to avoid delays in the process.
• If you don’t have internet access, remember that you can still print your EPF statement at kiosks in participating banks or EPF branches.

Now that you know how to download EPF statement and how to print EPF statement easily, you’re ready to manage your EPF account with confidence!

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