How important is your EPF statement for your purposes? Well, it’s an important piece of financial paper if you’re making an application for an online loan, or becoming eligible to apply for a mortgage, to keep an eye on how much you might have in retirement savings and how much your employer has contributed to your Employees Provident Fund (EPF). Financial institutions weigh all this in determining your capacity for financial stability.
"Contributions from ______(Resigned/retired member name) to your EPF accounts (Account 1 - for retirement, Account 2 - for housing, education purposes etc) as you amassed your wealth!"
Step 1: Registering for EPF i-Akaun
Before you can download your EPF statement, you will need to register for the EPF i-Akaun, the official online portal where you can track your EPF contributions, manage your EPF account, and of course download your EPF detail statement.
Firstly, you will be required appears at any EPF counter to register for the i-Akaun. They will send you your login user ID and password via SMS. This is your entry point to gain online access to your account and you will need to activate your account within 30 days so that you can view your EPF statement and account details.
Step 2: i-Akaun Activation
To activate your i-Akaun, it is essential that you follow the steps carefully to ensure the security of your account. Visit the EPF website and hover your mouse on the 'Login' option; in the dropdown menu, click on i-Akaun (Member).
- Enter the user ID and password that were sent to you via SMS.
- Follow the instructions to create a new user ID and password.
- Choose an online security image and set up a secret phrase.
Security Tips - Activating i-Akaun
When you start using i-Akaun, you’ll need to create a new password and secret phrase to protect your account. To keep your EPF statement and personal data safe, choose a strong password and be very careful about where you log in.
Step 3: Downloading Your EPF Statement
Once you’ve activated your i-Akaun, downloading your EPF statement is simple whenever you require it. Here’s a short guide on downloading your EPF statement:
- Log in to your i-Akaun.
- Click the “My Account” option.
- Find where it says download the EPF statement towards the bottom of the page (you can choose the summary or detailed statement based on what you need).
Banks and such entities will often ask for a print of the recent EPF statement, so make sure that you’re downloading the new one.
How to Print Your EPF Statement without Internet
While it is certainly more convenient to download your EPF statement online, what if you do not have internet access? No problem, you can still print your EPF statement.
You may also print your EPF statement from any EPF kiosk located in participating banks and EPF branches by using your MyKad or i-Akaun login. Many banks have these kiosks available for their customers, so check your local branch if you’d like to do so.
If you can't visit an EPF office or kiosk, you can also get your EPF statement printed at select branches, and even financial institutions or loan vendors can do that for you, as long as you can prove you are who you say you are.
Common Issues and Troubleshooting Tips
While downloading and printing an EPF statement is fairly straightforward, there are certain issues users may face.
Issue #1: Wrong login credentials
Having trouble logging in? Make sure that you are entering the correct user ID and password. If you forget your password or your EPF i-Akaun is locked, you can use the “Forgot Password” on the login page.
Issue #2: Not Receiving the Activation SMS
If you did not receive an SMS with your user ID and password, check that you entered the correct number. Contact EPF customer service.
Issue #3: EPF Statement Not Updating
Take note that if your EPF statement is not showing the latest contributions, it may take a few days for the system to update. Ensure you check the ‘last updated’ date on the EPF statement page to see if you are viewing the latest statement.
Issue #4: Printing Issue at Kiosks
If not able to print your statement at a working EPF kiosk, please try at a different kiosk or visit an EPF branch.
Downloading and printing your EPF statement from the EPF i-Akaun online portal is the straightforward solution for submitting your EPF statement for an online loan application or for your desired auto purchase or to check your retirement savings. Glide down as we share tips on how to do so in minutes.
Practical Tips:
- 1) Secure your EPF login credentials and never share them with anyone else.
- 2) Download your EPF statement early when you apply for a loan, as this may help you avoid delays in the process.
- 3) If you do not have internet access, remember that you can still print your EPF statement from kiosks made available in participating banks or EPF branches.
Now that you know how to download EPF statements and how to print EPF statements!
FAQ
I forgot i-Akaun transaction password, what should I do?
If you forget your user ID or password, use the “Forgot Password” option on the login page to reset it or contact EPF customer support for assistance.
How long does it take for my EPF statement to be updated?
It usually takes a couple of days for my EPF statement to get updated. Always check the “last updated” date to ensure you are viewing the latest version.
Can I get my EPF statement from any bank?
Not all banks offer EPF statement printing services. You can print your statement at banks that have EPF kiosks or visit an EPF branch.